Last updated: July 3, 2026
Mahi Worldwide Logistics ("we", "our", "us") is committed to protecting your privacy. This policy explains what information our app and website collect, how we use it, and the choices you have.
Personal Information: Name, Email, Phone Number, and Address, provided by you when creating a booking or account.
Our app does not access your device's camera, location/GPS, or send push notifications at this time.
Your information is used only to:
Process courier/transport bookings, Send booking confirmations and OTP verification emails, Track and display shipment status, Provide customer support.
We never sell your personal data. We do not share your personal data with third parties except with trusted service providers who help us operate the app (described below), or when required by law.
Our app uses Google Firebase (Firestore) to securely store booking and shipment data. We use EmailJS to send booking confirmation and OTP verification emails. These providers may process your data only to deliver these services on our behalf.
We retain your personal and shipment data for as long as necessary to provide our services, fulfil legal or accounting requirements, and resolve disputes. You may request deletion of your data at any time using the contact details below.
You may request access to, correction of, or deletion of your personal data by contacting us at the email address below. We will respond to such requests within a reasonable timeframe.
Our app is not directed at children under 13, and we do not knowingly collect personal information from children.
All data is stored securely using Google Firebase with encryption.
We may update this privacy policy from time to time — for example, if future versions of the app add features such as camera access, location tracking, or push notifications. Changes will be posted on this page with a revised "Last updated" date.
Email: info@mahilogistics.co.in
Phone: +91 9187569126
Address: Bangalore, Karnataka, India